* Any payment via online transfer or cheques must be done 3 days before the first class.
* Fees paid for private classes are not refundable OR transferable and are valid for six months.
* No refund will be granted once the course has started.
* MyTeacher Coordinator (+6017-4750035) or MyTeacher Manager (+6012-4210065) are the authorised personnel for any class rescheduling. Any rescheduling must be done via either one (WHATSAPP).
Privacy Policy, Term and Conditions and Refund Policy
* No replacement class will be granted for any class missed. The learner may opt for a 1-hour private class (private class hourly rate: ) to …………
* Rescheduling of group classes by students is not permitted.
– No recording is allowed throughout the course
– Certificate of Completion will only be given to students with no more than 3 absences – 70% attendance.
* Students are required to schedule the next class at the end of each session.
* Any cancellations or rescheduling of classes must be done less a 24 hour prior to the class or it will be forfeited.
– One last minute cancellation (less than 24 hours and more than 2 hours) is allowed for each package of 10 lessons.
– No recording is allowed throughout your course
When the course has been confirmed via email to the student and after the student has been sent a written notice to myteacherlanguages@gmail.com. :
100% – Notice received at least 30 days before the class starts.
0% – Notice received at least 1-29 days before the class starts
0% – Notice received once the class has started
When the course has been confirmed yet and after the student has been sent a written notice:
100% – Notice received at least 15 days before the class starts.
0% – Notice received at least 1-14 days before the class starts
When the course has been postponed and after the student has been sent a written notice:
100% – Notice received at least 15 days before the class starts.
100% – Notice received maximum 1-3 days after the student receives the postponement email.
Simply sent an email to myteacherlanguages@gmail.com.
One the email received, MYT will send the refund form to be submitted to the same email.
When the refund has been approved, the learner will be reimbursed within 2 weeks.
At MYT, we do not share your privacy and personal information to any unauthorized third party without first getting your prior written consent.
Non-Discrimination Policy Statement
At our MYT, we value all employees and job candidates as unique individuals, and we welcome the variety of experiences they bring to our company. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. If you feel that you have been discriminated against, please let us know as soon as possible.
MYT reserves the right to change, modify, or cancel Courses, fees, the schedule of intakes, requirements, policies and procedures.
Upon payment, the student/client hereby agrees to the Terms and Conditions outlined above and as laid out by MYT.